Personal Data We Collect
We collect personal data only when necessary for service delivery, communication, or regulatory compliance. Typical information includes contact details you provide through forms, messages, or direct inquiries. Data may also be collected automatically through cookies and analytics to improve user experience and site performance.
- Contact details, such as name, email, and phone number, for communication and support.
- Information submitted via inquiry forms to facilitate service delivery and response.
- Technical data, including IP address and device type, collected through cookies for site functionality.
- Records of client communications, securely stored for quality assurance and compliance.
- Cookie preferences and consents, enabling personalised user experiences and privacy control.
We do not collect sensitive personal data without explicit consent. Any information gathered is used solely for the stated purposes and is processed in line with Irish and EU privacy regulations, including GDPR. Data minimisation and transparency guide our collection practices.
How We Use Your Data
Personal information is used to provide our services, respond to inquiries, and ensure secure access to our website. It also enables us to fulfil contractual obligations, comply with regulations, and maintain high standards of service quality.
We use data for analytics to improve site functionality, monitor performance, and adapt our services to client needs. Any analysis is carried out in aggregate or anonymised form where possible, maintaining individual privacy.
Your Rights Under GDPR
You have rights regarding your personal data, including access, rectification, erasure, and data portability. We encourage you to contact us with any requests or concerns regarding your information. Our process is designed to be straightforward and responsive to your needs.
How Your Data Is Shared
Your data may be shared with service providers or partners who assist with technical operations, but only when necessary and under strict confidentiality agreements. We never sell your information to third parties or use it for unsolicited marketing.
Legal obligations may require us to disclose your data to regulatory authorities or law enforcement if mandated by Irish or EU law. Any sharing is limited to what is necessary to fulfill such requirements and always handled securely.
How We Safeguard Your Data
We implement strong security measures to protect your data from loss, unauthorised access, or disclosure. These include encryption, restricted access, and ongoing staff training. Regular reviews ensure our practices meet or exceed legal requirements.
Our team is committed to GDPR compliance, with data handling policies reviewed regularly. We limit access to personal data strictly to those who require it to perform their duties.